FAQs

Can I request a custom, made-to-measure order?

You can request personalized items by contacting customer service and giving all the necessary information to create your exclusive jewel!

How to care for and maintain Sikeliacraft jewelry?

They should not be immersed in water for long periods of time even though most of them are waterproof.

Avoid wearing them during sports, wellness, swimming, bathing/showering because they are sensitive to chemicals such as soaps, perfumes, body lotions and also to the salinity of the sea and sweat.

Dust them from time to time and polish them with a wool cloth if necessary.

Ceramics and corals are particularly delicate because they are sensitive to impacts, so avoid subjecting them to pressure.

How is the jewelry packaged for shipping? Is there gift wrapping?

The jewels are packaged in two ways: 1) a standard package with a kraft paper bag, ribbon and shop card and 2) a gift package (to be expressly requested at checkout) with a cardboard box, ribbon, shop card and small gadget.

With both the standard and gift packaging, you can mark your orders as gifts free of charge and send a text for a greeting message that we, upon your express request by email, can transcribe by hand on an envelope.

Are there any discounts?

Discounts and promotions will always be active and will be announced on the store opening page.

Additional discounts are available for purchases of multiple items and simply contact customer service to arrange them.

What materials are used?

The types of Sikeliacraft jewels are different and for each advert the materials used are indicated.

All the metal components and stones or pearls used are environmentally friendly and have reduced allergenic capacity being Nickel and Lead free.

Furthermore, most of the metals used, with the exception of brass which is rarely used, are of a quality that remains chromatically stable over time provided that care is taken to store the jewels well.